Intracom
Intracom will be an internal communication application for startups, nonprofits and, small companies.
Product Requirement Document (PRD) for Intracom
tl;dr
Intracom will be an internal communication tool designed to be economically accessible and customizable for startups, nonprofits, and small companies.
Problem Statement
Commercial communication tools often come with high costs and limited customization, restricting their use by small businesses, non-profits, and startups. Intracom will be free, ensuring no cost barriers.
Goals
Business Goals
Provide an economically accessible communication tool for organizations unable to afford commercial solutions.
Build a community of developers to continuously enhance the platform.
User Goals
Facilitate effective communication and collaboration within teams and across the organization.
Empower users with extensive customization capabilities for their communication tools.
Uphold high standards of data privacy and security.
Non-Goals
Competing with commercial products on advanced functionalities that go beyond basic communication needs.
Offering a hosted service version at product launch.
User Stories
As a small business owner, I want to deploy a communication tool that fits my budget, to improve team collaboration without significant expenses.
As a developer, I want to customize the communication platform to integrate seamlessly with our existing workflows and tools.
As an IT administrator, I need a platform that adheres to our strict data security policies.
User Experience
Desktop Application: A responsive native desktop application that supports all web functionalities and offers offline capabilities.
Login and Setup: Simplified setup process for both web and desktop applications, allowing easy user onboarding.
Channel Management: Users can create, join, and manage channels for different topics or projects.
Messaging: Real-time messaging capabilities, including direct messages and group conversations.
Notifications: Customizable notifications to keep users informed without overwhelming them.
Search: Powerful search tools to quickly find past conversations and files.
File Sharing: Ability to share files and documents within conversations or channels.
Integrations: Easy integration with popular tools and APIs, encouraging community-developed plugins.
Customizable UI/UX: Extensive personalization options for the interface, including themes, layout adjustments, and custom CSS styles.
Narrative
Imagine a small non-profit organization constrained by the costs of commercial communication tools. With Intracom, they deploy a fully functional communication platform tailored to their budget and specific needs. This not only enhances their operational efficiency but also empowers them to fully control their communication environment.
Success Metrics
Number of active installations and monthly active users.
Volume of community contributions (plugins, code commits).
User satisfaction and net promoter score (NPS).
Revenue from support services and customizations.
Technical Considerations
Use scalable open-source technologies like React for frontend and Node.js for backend.
Ensure data encryption and secure communication protocols.
Develop cross-platform desktop applications using Electron or similar frameworks.
Design the frontend to support extensive customization, ensuring it remains secure and performant.
Milestones & Sequencing
Phase 1: Infrastructure and initial development – Estimate = TBD.
Phase 2: Development of the desktop application prototype – Estimate = TBD.
Phase 3: Alpha release for community feedback, including desktop application testing – Estimate = TBD.
Phase 4: Beta version with enhanced customization features based on feedback – Estimate = TBD.
Phase 5: Full launch of desktop applications – Estimate = TBD.
* = All profits generated through projects and initiatives will be reinvested into supporting our mission. Please read Who We Are.
Quick Links
Last updated