📻Channel Management

These user stories will focus on creating, managing, and using channels efficiently, enhancing collaboration and ensuring the platform meets the diverse needs of its users.

User Stories for Channel Management

Creating and Configuring Channels

1. As a user, I want to create a channel easily, so I can start a new project discussion or team update space quickly.

   • Acceptance Criteria:

     • Users can create a channel via a simple “Create Channel” button or menu option.

     • The creation process includes setting the channel name, description, and privacy settings (e.g., open, private, secret).

     • Users are prompted to invite other team members during the channel creation or immediately after.

2. As an IT administrator, I need the ability to set default settings for new channels, so I can ensure consistency in how channels are used and managed across the organization.

   • Acceptance Criteria:

     • Administrators can define templates for channel settings, including default privacy levels and mandatory fields like descriptions.

     • The application enforces these templates when users create new channels.

     • Administrators receive reports or logs of channel creation activity for monitoring and compliance purposes.

Managing Channel Membership

1. As a channel owner, I want to manage channel memberships, so I can control who can view and contribute to the channel.

   • Acceptance Criteria:

     • Channel owners can add or remove members through a straightforward interface within the channel settings.

     • The application supports roles within channels (e.g., owner, moderator, member) with distinct permissions.

     • Members can be notified when they are added or removed from channels, and an audit log of membership changes is accessible to the channel owner.

Moderating and Organizing Channels

1. As a channel moderator, I need to moderate conversations and manage content within the channel, ensuring that discussions remain productive and appropriate.

   • Acceptance Criteria:

     • Moderators can delete messages or files, and mute or ban members from the channel.

     • Tools for searching and filtering content within the channel are available to help moderators oversee large amounts of communication.

     • Moderators have access to moderation logs to track actions taken within the channel.

2. As a user, I want to organize my channels into categories or groups, so I can easily navigate through various discussions and find channels quickly.

   • Acceptance Criteria:

     • Users can create custom groups or categories to organize channels (e.g., by project, department, or topic).

     • Drag-and-drop functionality is available for moving channels into different categories.

     • Users can collapse or expand categories to manage the visibility of channels in the interface.

Channel Discovery and Participation

1. As a new employee, I want to discover relevant channels easily, so I can quickly join discussions pertinent to my role and interests.

   • Acceptance Criteria:

     • The application features a channel discovery tool that suggests channels based on a user’s role, department, and interests.

     • Users can search for channels by keywords or browse categories.

     • Channel descriptions and activity metrics (e.g., number of members, post frequency) are visible to help users decide which channels to join.